Shutting off the Automation for a Single Lead
Go to your Contacts page
Click on this icon beside the lead that you want to shut off the automation for
Click the toggle Switch on the Automation to shut it off.
Special note for SMS
Sms messages will automatically stop sending once a lead has responded via text. You cannot shut off the sms messaging independently from the rest of the automation.
Delete a Lead
Removing a lead from the email drip campaign is very easy to do. However, keep in mind that once the lead has been removed, they can't be added back to the email sequence.
If you would rather delete the contact, check out this article: