Skip to main content
All CollectionsBrowser Settings
I'm having browser issues, and technical problems with my StreetText account.
I'm having browser issues, and technical problems with my StreetText account.

Are you experiencing any technical issues with your account? Read on for some tips and tricks.

JC avatar
Written by JC
Updated over 3 years ago

If you're experiencing loading, or any other browser issues we recommend trying as much of the following troubleshooting steps as possible. 

  • Clear your internet cache (Learn how to clear your cache)

  • Check your internet connection.

  • Try using a different browser. 

  • Restart your computer, laptop or mobile device. 

  • If you're accessing the site from a mobile device, try closing any apps you may have open in the background. This can slow down your browser performance. 

  • Update the OS on your computer, or your mobile devices.

  • If you're accessing the site on a mobile device, and not using WiFi, you may have run into an issue with your data plan, if you have a data limit. 

Did this answer your question?