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Unable to see active ads under ads page?
Unable to see active ads under ads page?

Learn why the active ads are not visible under the ads page.

Daisy avatar
Written by Daisy
Updated over a week ago

You have active StreetText ads running on Facebook Ad Manager and you know it's running because leads are coming into StreetText and there is a number beside the ads page like this:

But when you visit the Ads page, nothing is showing.

This could be caused by the latest version of Ad Blocker that's installed on your browser.

We notice these Ad Blockers are flagging StreetText ads and hide our ads under the ads page. We are working on a solution to make sure the ads will display and make our system compatible with the newest ad blockers. But in the mean time, here is how you can turn off the ad blockers so the ads can show up on StreetText.

If you are using Google Chrome:

Go to the extension page and turn off any ad blockers.

If you are using Safari:

Click on Safari on the top bar

and click Settings

and click Extensions

make sure ad blockers are turned off on there.

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