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Using the Tasks board

See every contact task in one place, sorted into Overdue, Today, Upcoming and No date, and add, edit and tick off tasks without leaving the page.

Written by Stephen Whiting

The Tasks page is now a board that gathers the tasks on your contacts in one place, grouped by when they are due.

Open the board

Go to Tasks (streettext.com/boost/tasks), or find the Tasks card under Tools > Follow-up.

Tasks are grouped into Overdue, Today, Upcoming and No date, with a count on each. Switch to Completed to see what is done, and use the search box to find a task.

Account owners see tasks on every contact. Agents see tasks on the contacts assigned to them.

Add a task

  1. Click Add task, or press N on your keyboard.

  2. Type what needs doing and search for the contact it is about.

  3. Pick a due date with one of the quick date choices, or leave it with no date.

  4. Save it. It appears in the right group straight away.

Work through your tasks

  • Tick a task to mark it done. Changed your mind? Click Undo, or reopen it from Completed.

  • Click a task to open it. You can change the title, due date, notes and reminder, see the contact and who it is assigned to (the contact's agent), or delete it.

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