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Facebook Maintenance: How to Deal with Objections and Negativity
Facebook Maintenance: How to Deal with Objections and Negativity
JC avatar
Written by JC
Updated over 3 weeks ago

This guide explains how to address objections and negative comments on your Facebook page, ads, or posts.

Why It Matters

Negative comments are common, but managing them effectively ensures your ads and posts remain professional and impactful. Below are steps to manage, hide, block, or report comments on Facebook.


How to Handle Facebook Comments

Options for Managing Comments

When you hover over a comment on your post or ad, three dots appear in the top-right corner. Click on them to reveal your options:

  1. Hide Comment:
    Hiding a comment makes it invisible to others except the person who posted it. This prevents the comment from affecting your ad’s performance.

  2. Delete Comment:
    Deleting removes the comment entirely. It’s a good choice for spam or inappropriate content.

  3. Report Comment:
    Reporting sends the comment to Facebook for review but doesn’t remove it immediately. Reserve this option for threats or severe violations of Facebook's policies.


Best Practices

  • Daily Monitoring:
    Spend a few minutes daily reviewing comments on your ads, posts, and business page. Regular checks help maintain a positive and engaging presence.


Need Help?

For assistance with ad moderation, contact [email protected].

Keep your ads thriving with proactive comment management!

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